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Bonjour Devices Not Seen on Ruckus Wi-Fi

This is a known issue that affects ZoneFlex 7363’s. This does not present under all conditions, and Ruckus is still working on figuring out exactly what the cause is. In the meantime there is a work around that fixes this issue. To implement this workaround follow these instructions:

1. Connect to the Ruckus unit via SSH

2. Run the command:

set qos <ifname> directed multicast disable

Where you see <ifname> replace this with the interface name. You can figure this out by running:

get ssid wlan0

then

get ssid wlan1

…and so on until you locate the SSID of the network you are trying to get bonjour working on. By default, the first 2.4GHz SSID has the ifname wlan0 and the first 5GHz SSID has the ifname wlan8.

3. Exit SSH

4. Reboot the Ruckus

2 thoughts on “Bonjour Devices Not Seen on Ruckus Wi-Fi

  1. Thanks! I’ve been experiencing this along with IPv6 issues. It appears to happen several hours after the most recent reboot or switching of the wan’s ipmode between ipv4 and dual (in either direction). I noticed that completely turning off qos on the interfaces also appears to fix this issue, but wireless multi-station performance under load without qos on the Ruckus 7363 ends up being rather bad.

    I’m now trying things out with qos and all IPv6 related qos options enabled, but with directed multicast disabled. Thanks for the tip

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